Hours: Approximately 20 hours per week; schedule to be confirmed
Languages: English and [Mandarin, Cantonese, Punjabi, or Farsi]
Senior Helpers Richmond is seeking a friendly, organized bilingual team member to help seniors and their families connect with our services and support daily office operations.
Responsibilities
Respond to service inquiries in English and the selected language.
Collect initial inquiry details and maintain accurate records.
Follow up with families and communicate next steps.
Provide reception coverage, answer calls, and assist with office administration.
Review translated materials for clarity and accuracy, and flag corrections.
Qualifications
Solid spoken and written English and proficiency in the selected language.
Explicit, compassionate communication with seniors and families.
Positive organization, attention to detail, and basic computer skills.
Customer service, reception, or administrative experience preferred.
Training will be provided on our services, intake procedures, and approved materials.