Niagara Peninsula Orthodontics is a reputable orthodontic practice serving patients across St. Catharines, Niagara Falls, Fonthill, and Beamsville. Our team is dedicated to providing exceptional orthodontic care in a welcoming and professional setting.
Job Overview
We are seeking a detail-oriented and energetic Dental Administrator to join our team. This position would require candidate to be present at all 4 of our locations for patient days.
The ideal candidate will possess robust organizational skills, excellent communication abilities, and experience in dental or medical office administration. This role involves managing front desk operations, coordinating patient appointments, and ensuring smooth office workflow to deliver outstanding patient service.
Duties
Greet patients warmly and manage the front desk, including check-in and check-out procedures.
Schedule appointments efficiently using orthodontic software.
Handle multi-line phone systems to answer inquiries, confirm appointments, and provide information to patients.
Maintain accurate records using electronic medical records systems and ensure confidentiality of patient information.
Coordinate communication between patients, clinicians, and staff to facilitate seamless office functioning.
Support administrative tasks such as filing, data entry, and managing office supplies to ensure an organized workspace.
Requirements
Prior experience working in a dental or medical office setting is highly preferred.
Solid knowledge of medical terminology relevant to dental care and patient documentation.
Experience with electronic medical records systems and office administration practices.
Excellent communication skills, both verbal and written, with the ability to handle multi-line phone systems professionally.
Demonstrated organizational skills with attention to detail in managing schedules and records.
Previous experience as a dental receptionist or in a similar administrative role within a healthcare setting is desirable.
Join our team to contribute to a positive patient experience while advancing your career in a dynamic orthodontic practice!