Job Title: Customer Service Representative
Location: Saint John, NB
Job Type: Temporary
Salary: $17.00-$18.00/hour
Work Model: In Office
This posting is for an existing vacancy.
Our client in Saint John, NB is actively looking for a Counter Customer Service Representative (CCSR) to join their team.
Position Description:
Provide high-level customer service by handling inquiries, resolving issues, and processing orders efficiently
Sell merchandise over the counter while ensuring an excellent customer experience
Provide technical support on product selection and application
Maintain service quality by following company standards and procedures
Assist with merchandising, including stocking and displaying products
Track out-of-stock items and recommend replenishment
Maintain inventory controls and process stock location requests
Prepare and process customer orders, including picking, packing, and staging for delivery
Coordinate with the team to ensure smooth daily operations
Assist in warehouse activities such as receiving, picking, and shipping products
Maintain a clean and protected work environment in compliance with company policies
Provide timely feedback to management regarding customer needs and market insights
Participate in on-call rotation if required
Perform other duties as assigned
Skills & Qualifications:
Minimum Grade 12 education; post-secondary education is an asset
1–3 years of related experience preferred
Electrical or comm/data product knowledge is considered an asset
Robust customer service and troubleshooting skills
Excellent communication and interpersonal skills
Strong time management and organizational abilities
Basic mathematical skills
Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint)
Comfortable using computers and various operating systems
Forklift certification is an asset
Ability to lift up to 50 lbs
Ability to stand, walk, and be on your feet for extended periods
Robust attention to detail with a focus on quality and accuracy
Demonstrates accountability, integrity, and dependability
Strong problem-solving, decision-making, and teamwork skills
Adaptable, motivated, and eager to learn
If you meet the above qualifications, please submit your resume. Please note that while we appreciate all applications, only those being considered will be contacted
📌 Customer Service Representative Saint John
🏢 Mier Temporary Staffing
📍 Saint John
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