Your Responsibilities:
Oversee the day-to-day operations of the online store, ensuring smooth and efficient functioning.
Manage inventory levels, including tracking stock levels, reordering products, and coordinating with suppliers.
Process customer orders, handle returns, and resolve any issues related to order fulfillment.
Monitor website performance and make recommendations for improvements to enhance user experience and conversion rates.
Collaborate with the marketing team to develop promotional campaigns and special offers to drive sales.
Analyze sales data and customer feedback to identify trends and areas for improvement.
Ensure compliance with all relevant regulations and standards for e-commerce operations.
Train and supervise other team members involved in online store operations.

Qualifications:
Bachelor's degree in Business Administration, E-commerce, Marketing, or a related field (or equivalent work experience).
Proven experience in managing an online store or similar e-commerce platform.
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team in a fast-paced setting.
Experience with inventory management systems and customer relationship management (CRM) tools is a plus.

What We Offer:




Competitive salary and benefits package.
Opportunities for skilled growth and development.
A collaborative and supportive work workplace.
Access to the latest technologies and tools.
Regular team-building activities and social events.

Summary

As an Online Store Supervisor, you will oversee daily operations of our e-commerce platform, ensuring exceptional customer service and efficient team management. Your core skills in retail sales, purchasing, and cashiering will be essential in driving sales and maintaining inventory accuracy. With a Bachelor's degree and strong communication and organizational skills, you will lead a team to achieve business goals. Your premium skills in negotiation and merchandising, alongside relevant skills in marketing and time management, will enhance our online presence and customer engagement. Join us to make a significant impact in our retail success.

Job Type: Full-time

Pay: $23,539.59-$27,968.31 per month

Advantages:
Dental care
Extended health care
On-site parking
Paid time off
Store discount
Vision care

Education:
Secondary School (preferred)

Experience:
Microsoft Office: 1 year (preferred)

Work Location: In person

📌 Online Store Supervisor Toronto (Canada)
🏢 1982975 ONTARIO
📍 Canada