Job Summary:

We are seeking a motivated and customer-focused Retail Sales Associate to join our luggage and baggage retail team. This role requires a high level of independence, as the associate will most often be working alone in the store and responsible for managing daily operations during their shift. The ideal candidate will provide exceptional customer service, maintain store presentation, and assist customers in selecting travel products that best suit their needs.

Key Responsibilities:
Open and close the store independently, following company procedures
Greet and assist customers in a friendly and skilled manner
Provide detailed product knowledge on luggage, travel accessories, backpacks, and leather goods
Recommend products based on customer travel needs and budget
Process sales transactions accurately using the POS system
Handle returns, exchanges, and customer inquiries
Maintain store cleanliness and organized merchandise displays
Restock shelves and assist with inventory management
Receive and unpack shipments
Monitor store security and follow loss prevention procedures while working alone




Meet or exceed individual sales goals

Qualifications:
Previous retail or customer service experience required (+1 year)
Ability to work independently with solid decision-making skills
Strong communication and interpersonal skills
Ability to manage multiple tasks while working alone
Basic math skills for handling transactions
Ability to educate customers on merchandise and guide them to the correct purchase
Ability to lift up to 30 lbs (for handling luggage and stock)
Versatile availability, including evenings, weekends, and holidays
Language Requirement: Fluent in English (required); Spanish / Portuguese preferred

Skills & Attributes:
Self-motivated and reliable
Sales-driven mindset
High level of responsibility and accountability
Attention to detail
Strong time management skills

Can also drop in resume in store at Expedition Luggage and Baggage - Dufferin Mall

Job Type: Part-time

Pay: From $17.60 per hour

Work Location: In person

📌 Sales Associate Old Toronto
🏢 Expedition Luggage and Baggage
📍 Toronto