Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering cutting-edge, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.
This sales specialist manages commercial replacement opportunities. Responsibilities include managing the full customer quote process, backing-up Commercial Sales Administrators, and assisting with credit and collection activities.
Duties include, but are not limited to:
Meet face-to-face with and call target Commercial Service and Replacement Contractor accounts.
Provide direct support for the Emergency Replacement hotline.
Collaborate with management and stores to actively promote and manage emergency replacement programs, marketing and pricing activities.
Use developing knowledge in equipment replacement to assist the Commercial District with sales prospects.
Requires a high school diploma or an equivalent combination of education and experience. A bachelor's degree or equivalent is preferred. Requires at least 1 year related experience.
Requires robust abilities with building relationships, listening, persuading, negotiating and managing time. Requires knowledge of principles and methods for showing, promoting and selling products or services, including; marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Knows principles and processes for providing customer service, including; customer needs assessments, meeting quality standards for services, and evaluation of customer satisfaction. Effective at written and verbal communication. Requires intermediate industry and product knowledge. Must be able to use Microsoft Office and Customer Relationship Management software.