We are seeking a warm, organized, and proactive Dental Office Manager / Receptionist to join our growing team. As the first point of contact for our patients, you will play a critical role in delivering an exceptional patient experience while keeping our daily operations running smoothly. This role requires management and front desk responsibilities and is NOT strictly one or the other.
Key Responsibilities
Patient Experience: Welcome patients, answer phone calls, respond to emails, and manage the patient check-in/check-out process.
Scheduling: Optimize the daily appointment book to ensure effective patient flow and maximize production.
Financial Management: Verify insurance advantages, submit dental claims, process payments, and manage billing/collections.
Office Operations: Maintain patient records, manage office inventory,
and support the clinical team with administrative tasks.
Manage employees: Maintain schedules, organize vacation coverage and performance reviews.
Qualifications & Skills
Experience: Minimum of 5 years of experience in a dental front office role.
Software: Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental).
Skills: Excellent communication, solid multitasking abilities, and a high attention to detail.
Mindset: A positive, team-oriented attitude with a passion for exceptional customer service.
Pay: $32.00-$37.00 per hour
Expected hours: 16.0 – 18.0 per week
Experience:
Dental receptionist: 5 years (required)