Overview

We are seeking a dynamic and highly organized Office Administrator to join our team! In this vital role, you will be the backbone of our daily operations, ensuring that administrative functions run smoothly and efficiently. Transportation Industry/experience is a bonus

Responsibilities
Phones & customers — answer and direct all calls, take service requests (drop-offs, swaps, pickups, cancellations), handle emails and complaints, follow issues through to resolution
Operations — support dispatch on schedule changes and same-day service, communicate with drivers and subcontractors, collect and reconcile scale tickets, BOLs and trip sheets, coordinate maintenance and repairs
Client reporting — prepare client reports, material streams against source records before anything goes out
Fleet & compliance — maintain vehicle and driver files, plates, permits, inspections, MTO/ServiceOntario submissions, CVOR monitoring, insurance and WSIB tracking
Office — backup for AP/AR during peak periods, purchase orders, supplier accounts, fuel cards, filing, supplies

Experience
Proven clerical experience in an office setting with strong organizational skills.
Prior experience working at a front desk or reception area with excellent phone etiquette.




Familiarity with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools.
Knowledge of customer service best practices in a professional environment.
Demonstrated ability to multitask effectively while maintaining attention to detail in a rapid-paced workplace.
Strong typing skills along with proofreading abilities to ensure accuracy in all communications.
2+ years administrative experience in trucking/logistics
Knowledge of transportation compliance (CVOR, hours of service, inspections, permits) — or the ability to learn it quick
Confident phone manner and real multitasking ability
Accuracy with numbers and high-volume paperwork; a wrong info on a certificate is a real problem, not a typo
Strong with Excel, Outlook and dispatch or accounting software

Join us as an Office Administrator and become an essential part of a vibrant team dedicated to operational excellence! Your proactive attitude and organizational prowess will help us deliver outstanding support internally and externally making every day productive and positive!

Pay: $23.00-$24.00 per hour

Expected hours: 44.0 per week

Work Location: In person

📌 Office Administrator Burlington
🏢 Bedi
📍 Burlington