Join our Hotel Operations team as a full time year-round Night Audit Attendant for Lizard Creek Lodge. This is a front desk, guest facing position where you will ensure the first line of contact with our guests is running smoothly. If you enjoy being part of a team, ensuring our world class guests have the best experience possible, and have a strong passion for mountain culture, this is the role for you.

Expectations & Responsibilities:
complete hotel reservations, maintain current bookings and enforce cancellation policies
complete guest check-ins, room reservation modifications, and guest check-outs
coordinate with the maintenance and housekeeping team to ensure guest inquiries are handled in timely fashion
sell lift tickets, ski/board repair packages, snow lessons, dinner reservations, spa appointments, and any other hotel or ski packages as needed by the business and/or guests
know and adhere to the policies, rules, and protocols outlined in the Resorts of the Canadian Rockies Employee Handbook
produce reports as required for housekeeping and maintenance out of central reservation system and other systems
be trained in, know and follow all protected work procedures included in the Safety Management Program




complete other fair and reasonable tasks as requested by management to ensure the smooth operation of the hotels

Qualifications:
Physically fit and able to perform somewhat demanding work
Comfortable working at a desk for multiple hours at a time
Experience working in hotels and hospitality is an asset (training provided)
Ability to work well independently and as part of a team
Strong commitment to safety and following procedures

Conditions:
Frequent standing, walking, bending, and use of hands and arms
Some moderate lifting

We offer:
$20.00 per hour ($20.60 as of Jan 1st 2027) + $1.50 per hour during night audit shifts as per Collective Agreement
Mountain access perks: Staff receive an RCR pass with full mountain access, plus reciprocal resort tickets and discounted friends & family tickets
Staff discounts: Enjoy savings on food & beverage, rentals, retail items and hotel accommodation.
Employee Events & Recognition: Participate in fun, year-round staff events and be recognized through our employee awards program
Health Advantages for full time staff once probation is up
Join a fun and passionate team to share RCR mountain adventures with!

📌 Night Audit Attendant Fernie
🏢 Resorts of the Canadian Rockies
📍 Fernie