The Department of Health and Social Services works under the direction of the Minister and Deputy Minister, in partnership with the Health and Social Services Authorities, to support the health and wellbeing of people across the NWT through planning, development, evaluation and reporting on program and service delivery.

HSS is committed to the development and provision of quality services in such a way as to make the best use of public resources, ensure the sustainability of the system, focus on client safety and best practices and promote positive health and social outcomes. HSS strives to continually improve the health and social service system to ensure best health, best care, and a better future for the people of the NWT.

Job Information

The Records Administrator is responsible for the retrieving and coordination of the Child and Family Services (CFS) program¿s records and ensuring compliance to Government of the Northwest Territories (GNWT) Administrative and Operational Records Classification Systems (ARCS and ORCS) policies. This position also interfaces with all CFS division staff to ensure the integrity of records, and that records are documented and stored effectively in the regions. This also includes preparing records for storage, and identifying records for destruction, in accordance with retention and disposition schedules.

This position provides assistance in responding to and processing all CFS program ATIPP requests for the Department, and assists the ATIPP Coordinator to locate, review, and process records, and information requests, including assisting in the redaction of information.

Key Responsibilities

• Supports all Records Management functions for the Child and Family Services System and supports the implementation of standardized records management practices, including implementing automated records information management systems.


• Uses the GNWT Digital Integrated Information Management System (DIIMS) to maintain appropriate storage and retrieval systems of records on behalf of CFS.


• Adheres to the classification of a centralized electronic records management.


• Supports the Child and Family Services Division with Access to Information and Protection of Privacy Act (ATIPP) matters.


• Ensures records management processes, including the redaction and processing of files and information requests, meet GNWT privacy and confidentiality requirements, and that they are responsive to information requests.


• Provides Administrative duties for the CFS Division and the Statutory Director.

Key Qualifications

• Completion of Grade 12 with one (1) year related experience in an office setting including filing and records tracking, retrieval, and storage.


• Experience with and understanding of the redacting process and confidentiality would be an asset.

GNWT Inquiries

Inquiries Only:

Department of Finance
Government of the Northwest Territories
YELLOWKNIFE CENTRE 5TH FLOOR
BOX 1320 YELLOWKNIFE NT X1A 2L9
Tel (867) 767-9154 Extension 14106
Fax (867) 873-0445
[email protected]

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.