As a Customer Service Representative, you are the first point of contact with customers. In this role, you are responsible for providing prompt and effective service to our customers.
Job Responsibilities:
Promptly respond to telephone and email inquiries from customers and resolve issues quickly or escalate issues as required;
Log communication with customers using our tracking system;
Demonstrate a strong understanding of our products;
Job Requirements:
College or University degree or diploma;
At least 2 years of customer service experience;
Strong written and verbal communication skills;
Ability to problem solve;
Ability to multi-task and prioritize in a quick paced environment;
Ability to interact with people in a positive and professional manner;
Dependable and punctual; and
Detail-oriented team player.
Job Type: Full time
Pay: From $18.50 per hour
Advantages:
Dental care
Extended health care
Life insurance
On-site parking
Vision care