De Boer Tool Ltd. we manufactures solid carbide cutting tools and distributes other metalworking products for the manufacturing industry. We've been in business for 20+ years and plan to continue our proud tradition of sales growth through tooling excellence. We have a outstanding passion for the metalworking industry and we're looking for a reliable, responsible sales professional to join our inside sales team.
Sales Representative responsibilities include:
Complete orders made via online, by phone and email.
complete quotes for DBT products as well as products from our vendors.
Act as key contact for account and liaise with appropriate personnel to communicate information.
Develop, plan and support key accounts in support of outside sales reps.
Logging appropriate customer information in accounting software and CRM.
Maintain accurate customer records
Assist as required in any physical inventory counts (especially any consignment stocks).
Liaise between Customers and Production to ensure any issues are settled in a timely manner.
Provides the company with regular status reports on business activities, chance development and overall satisfaction of the customers.
Stays current with industry developments, competitive offerings and issues affecting sales and customers.
Sales Representative should also possess: * Strong customer service focus
A high level of computer literacy and proficiency in Microsoft Office
Highly developed time management and organizational skills
A wide network of contacts within the industry
Valid driver’s license
Maintain a positive mental attitude
Required experience: * Telephone Skills
Technical Cutting Tool Sales
Inside Sales
All other required skills and information will be provided via in-house training in order to provide you with the tools for success in this role.