Join a leading local computer repair company specializing in residential services. We seek a skilled technician adept in both Windows and Mac repairs to enhance our team.
The ideal candidate will handle direct customer interactions and address a variety of hardware and software issues. This role requires strong IT support skills along with transparent communication to inform clients about their repairs. A focus on friendly service and effective problem-solving is key to success in this position.
Key Responsibilities:
Interact with clients via phone, email, and in-person
Support Windows and Mac hardware and software repairs
Provide repair status updates to customers
Communicate technical issues understandably
Requirements:
In-depth knowledge of MS Office, Windows, Mac OS X
Experience providing end-user IT support
Robust skills in PC and Mac operating systems
Bilingual in English and French
Valid driver's license and experience in repairing iMac devices
Excel in technical repairs, client communications, and support across both Mac and PC systems.
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📌 Computer And Mac Repair Technician Role Edmonton
🏢 GCOM Support
📍 Edmonton
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