The Brick is actively seeking to expand our management team.We need enthusiastic people with a great customer focused attitude! The winningcombination of team spirit and desire for career focused growth will ensure arewarding experience in one of our fabulous retail locations!
Responsibilities
Reporting to the Store Manager, the Operations Manager willhave the following responsibilities:
Implement, communicate and ensure compliance with all operating procedures, processes and policies
Recruit and develop employees through coaching, mentoring and training ; set goals with employees and conduct performance appraisals
Handle escalated customer service issues and offer solutions
Increase location profitability and efficiency
Maintain excellence in store merchandising, detail and customer service
Promote team work within all departments
Minimize errors and ensure a high-level of data entry accuracy
Maintain store inventory levels and accuracy
Control and reporting of Accounts Receivable and Accounts Payable
Qualifications
High school diploma or equivalent; post secondary education an asset
2 or more years of Supervisory or Management experience in a Retail setting
2 or more years of Customer Service or Sales experience
Successful track record in customer service, operations and merchandising
Excellent communication, interpersonal and problem solving skills
Ability to lead, motivate and manage a team
Highly developed time management and organizational skills
Working knowledge of retail operating systems
Flexibility to work any shift, including evenings and weekends, as required
Why The Brick
A adaptable and comprehensive perks package, including Health, Dental and Paramedical Services for you and your family
Competitive remuneration package that will commensurate with experience
Career progression potential with plenty of access to ongoing personal and professional development
A dynamic environment to showcase your leadership talents.
The Brick is committed to fair and accessibleemployment practices and will accommodate people with disabilities throughoutthe recruitment, application, and selection process. If you require anaccommodation at any stage of the process, please let the hiring manager knowor reach out to
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