Elevate guest experiences with Microtel Inn & Suites in Kanata, ON as a Guest Services Associate. This part-time role emphasizes quality service, guest satisfaction, and teamwork.
Microtel Inn & Suites is looking for a dedicated Guest Services Associate to uphold high service standards and maintain property cleanliness. The ideal candidate will have a customer service background and be focused on delivering exceptional guest experiences. You will engage with guests during check-ins, handle inquiries professionally, and support hotel operations effectively.
Key Responsibilities:
• Perform accurate check-ins and checkouts for guests
• Provide exceptional service to each and every visitor
• Handle guest requests efficiently and professionally
• Respond to queries and complaints with positive solutions
• Collaborate with Housekeeping for seamless service
Requirements:
• 1-2 years in customer service preferred
• Previous hospitality experience is an asset
• Familiarity with office equipment is needed
• Robust communication and interpersonal skills
• High School Diploma or GED is required
Apply your customer service skills and positive attitude to succeed in a vibrant hotel setting.
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