Mississauga & Markham Full time / Part-time Reports to: Guest Experience & Clinic Manager

About the Opportunity

We're looking for a Guest Experience Coordinator who thrives in a fast-paced, people-focused environment. This role blends front-desk hospitality, organization, and financial coordination, ensuring every guest's experience is smooth from check-in to billing.

You'll be the first friendly face our guests see when they walk in, and the last point of contact as they wrap up their session. Behind the scenes, you'll also support accurate billing, insurance submissions, and accounts receivable tracking to keep operations running seamlessly.

Responsibilities
Greet and assist guests in person, by phone, and via email or text
Manage scheduling and appointment coordination for multiple providers
Process payments, reconcile daily transactions, and support accounts receivable tracking
Assist with insurance submissions, billing corrections, and claim follow-ups
Update guest files and records, and maintain confidentiality
Support clinic flow and ensure an exceptional experience from check-in to check-out




Collaborate with the clinical and operations team to improve efficiency and guest satisfaction
Ensure cleanliness within the space and uphold clinic standards that support operational efficiency
Ad hoc duties as needed

Who You Are
1–2 years of experience in customer service, administration, or billing (clinic or wellness setting preferred)
Excellent organizational and multitasking abilities
Robust computer skills and comfort working with scheduling and POS systems
Experience with billing, insurance, or accounts receivable is an asset
Positive attitude and a genuine interest in helping others
Strong communication and customer service skills
Enjoy balancing people interaction with administrative work
Take initiative and love being part of a team-oriented team

About Your Future

Joining Revibe means becoming part of a passionate, growing team dedicated to health, performance, and exceptional care. You'll have opportunities to learn, grow, and contribute to a company that values both people and progress.
J-18808-Ljbffr

📌 Guest Experience Coordinator Mississauga
🏢 Revibe To
📍 Mississauga