Civic Recruitment Limited is seeking a seasoned Housing Service Improvement Lead for Lambeth to drive a major improvement programme within Housing Services. The role combines strategic oversight with hands-on delivery, focusing on complaints handling, governance, and customer experience. Reporting to senior housing leadership, you will coordinate cross-functional workstreams, manage complex transformation initiatives, and ensure sustainable improvements across the service.
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📌 Strategic Housing Improvement Lead (Thames Centre)
🏢 Civic Recruitment
📍 Thames Centre
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