Accenture seeks a CCaaS Tech Consultant to design, build, and deliver contact center and agentic AI solutions. You will work with Solution Architects, AWS/CCaaS specialists, and delivery teams to translate requirements into technical artifacts.
This delivery-focused role emphasizes cloud-based contact centers, agentic AI architectures, and enterprise integrations within large transformation programs in a global footprint. Solid collaboration and documentation skills are essential.
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📌 Ccaas & Agentic Ai Consultant — Amazon Connect Focus Toronto (Canada)
🏢 Accenture
📍 Canada
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