Become a key player at GoodLife Fitness as a Motivator ensuring a positive experience for Members. This role encompasses front desk expertise, welcoming recent clients, and promoting fitness goals.
As a Customer Service Representative (Motivator), you will be the first impression for Members and Potential Members at GoodLife Fitness Clubs. Your responsibilities include greeting individuals, answering calls, and assisting with fitness inquiries. You will also need a thorough understanding of memberships and club services to enhance member satisfaction and engagement.
Key Responsibilities:
• Greet Members and check them in efficiently
• Handle incoming calls within three rings
• Provide guidance on fitness equipment like FitFix and Cardio machines
• Answer questions and resolve issues for Members
• Maintain cleanliness and assist with club runs
Requirements:
• CPR-A and AED Certification required
• Smart Tan certification within 3 months
• Strong interpersonal and customer service skills
• Excellent communication abilities
• Previous experience in customer service preferred
Utilize your customer-focused skills to motivate Members at GoodLife Fitness Clubs.
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