Become a key member of Capital BBQ's customer service team in a fast-paced setting. As a Customer Service Specialist, you'll provide insightful product guidance and fulfill customer needs.
With over 35 years of experience, Capital BBQ aims to make customers 'backyard heroes.' This role requires a passion for customer satisfaction and a talent for sales. You'll assist customers in choosing BBQs and related products while processing orders and maintaining accurate information.
Key Responsibilities:
• Answer customer inquiries about products and order status
• Process orders and maintain accurate customer databases
• Collaborate with teams to ensure a seamless purchasing experience
• Assist with returns, warranty inquiries, and product concerns
• Keep the showroom clean, organized, and welcoming
Requirements:
• Minimum 2 years of sales and customer service experience
• Strong communication skills, both verbal and written
• Retail or customer service background preferred
• Proficient in Microsoft Office and Shopify
• Passion for BBQ and grilling expertise
Bring your customer service skills and grilling passion to help customers thrive!
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📌 Customer Service Specialist at Capital BBQ (Ottawa)
🏢 Capital BBQ
📍 Ottawa