Elevate your IT career with Contemporary Niagara as an IT Support Technician, providing crucial technical assistance across North America. Deliver solutions for computer systems, software, and network technology while enjoying a collaborative work setting.

In this role, you will be a vital member of the IT team, assisting employees with reliable technical support. Your expertise will help resolve issues and improve systems across various divisions in the United States. The position entails effective troubleshooting, user onboarding, and account management while ensuring access to technology for all employees.

Key Responsibilities:
Provide remote technical support to child divisions
Troubleshoot hardware and software issues effectively




Record and document resolutions using the ticketing system
Assist with user onboarding and offboarding processes
Train end-users on technical tools and applications

Requirements:
Degree or equivalent experience in Information Technology
Three years in technical helpdesk or IT support
Knowledge of Microsoft 365, Intune, and networking
Solid problem-solving and analytical skills
Ability to document technical issues clearly

Shape the infrastructure of Canada with your IT support expertise at Modern Niagara.
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📌 It Support Technician At Modern Niagara Calgary (Canada)
🏢 Modern Niagara
📍 Canada