Elevate customer success at Practice Better as a Customer Success Manager. Utilize your nutrition expertise in a remote role to empower health specialists effectively.
Practice Better is seeking a mid-level Customer Success Manager for a 12-month contract, focusing on customer engagement and retention. You will guide health and wellness professionals through utilizing That Clean Life's features while ensuring that they achieve long-term success. Your role will involve the intersection of customer success with go-to-market strategies, making a significant impact in the SaaS tech landscape.
Key Responsibilities:
- Host monthly coaching calls to assist customers - Conduct 1:1 support to enhance retention - Engage with inbound sales inquiries and promote sign-ups - Create tailored nutrition plans for clients during calls - Resolve That Clean Life-specific customer escalations
Requirements: - 3+ years of nutrition experience and education - Solid communication and collaboration skills - Knowledge of BI Analytics tools is preferred - Background in sales, marketing, or customer success - Eager to support health professionals' success
Drive impactful changes for practitioners while leveraging your nutrition background in this remote role at Practice Better.#J-18808-Ljbffr