Explore a rewarding role as a Service Representative with Libro Credit Union in the Waterloo Region. Foster member relations by delivering exceptional banking services and support.
At Libro Credit Union, we are looking for a Service Representative passionate about enhancing financial well-being. This position interacts directly with members through branches and digital channels, providing critical support and ensuring high-quality service. Flexibility in hours, including evenings and weekends, is required to meet member needs effectively.
Key Responsibilities:
• Serve as the first point of contact for members
• Provide friendly, accurate service during all interactions
• Execute routine banking transactions efficiently




• Assist members with digital banking support
• Handle member concerns with empathy and professionalism
Requirements:
• Passion for strengthening community financial well-being
• Experience in front-line customer service or finance
• Robust attention to detail and accuracy
• Ability to thrive in a bustling environment
• Commitment to Libro’s values of inclusivity and accountability
Support community financial health through exceptional service and member support at Libro Credit Union.
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📌 Customer Service Representative at Libro (Kitchener)
🏢 Libro Credit Union
📍 Kitchener