Join WCLC as a VLT Stakeholder Relations Manager, focusing on building cooperative partnerships and leading operational strategies. Drive team success through coaching and managing vendor relationships.
In this senior management role, you'll develop and implement strategies to support retail operations. You'll collaborate with team leaders to refine processes, set KPIs, and mentor your diverse team. Maintaining productive relationships with stakeholders and enhancing player experiences through new initiatives is key to this position.
Key Responsibilities:
• Develop and implement strategic and operational policies
• Lead and coach team members for personal development
• Collaborate with team leaders on operational processes
• Manage and track vendor issues for retail services
• Support new initiatives enhancing player experiences
Requirements:
• Degree or diploma in a business-related field
• Minimum five years leading diverse teams
• Proficient in Excel, Teams, and SharePoint
• Experience with cloud-based telecommunications
• Robust written and oral communication skills
Shape the future of lottery at WCLC through impactful stakeholder engagement.
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