algae cal is looking for a dedicated Customer Care Specialist in Burnaby, Canada. You will be the primary contact for customers, handling inquiries by phone, email, and chat, processing claims, and guiding users through our online portal.
You will collaborate with internal teams to resolve issues and uphold SLAs and KPIs. The role requires robust communication, problem-solving abilities, and a customer-driven mindset.
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📌 Customer Lifecycle Specialist: Care & Optimization (Vancouver)
🏢 algae cal
📍 Vancouver
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