Drive customer success as a Project Manager, overseeing post-sale projects from handoff to delivery. Ensure timely execution, clear communication, and successful customer journeys in a technical setting.
In this pivotal role, you will be the main point of contact for customers, leading complex projects with a strong focus on management, timelines, and customer satisfaction. Your expertise in project management, combined with a customer-centric approach, is crucial for guiding customers through various project phases, ensuring that all commercial commitments are met.
Key Responsibilities:
• Manage project handoffs and confirm customer expectations
• Serve as the primary communication link throughout project execution
• Oversee project schedules, milestones, and dependencies
• Coordinate engineering approvals and manufacturing milestones
• Track project costs, billing milestones, and change orders
Requirements:
• 5+ years in project management or customer success
• Experience in manufacturing or engineered-to-order settings
• Strong skills in managing project schedules and priorities
• Understanding of financial performance and logistics
• PMP designation or equivalent project experience preferred
Utilize your project management expertise to elevate customer success and commitment in this dynamic role.
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