Onsite Flexibility: Hybrid — 2 days onsite currently, but could change in the future
Position Type: Contract
Contract Duration: 12 months (extension possible; conversion to permanent possible)
Pay Rate: C$70.00–C$85.00 / Hour (CAD)
Shift / Schedule: Monday to Friday, core business hours
Travel Requirements: Not required
Scrum Master Location: Toronto, ON
Onsite Flexibility: Hybrid — 2 days onsite currently, but could change in the future
Contract Details Position Type: Contract
Contract Duration: 12 months (extension possible; conversion to permanent possible)
Pay Rate: C$70.00–C$85.00 / Hour (CAD)
Shift / Schedule: Monday to Friday, core business hours
Travel Requirements: Not required
Job Summary This is a specialized professional role that focuses on the improvement of the agile team and champions the Agile and Scaled Agile methodology. The Scrum Master provides guidance to teams, peers, and executives on applying the Agile mindset, protects the team from outside distractions, facilitates ceremonies, removes impediments, and builds a strong, cooperative agile team. The Scrum Master understands Scaled Agile and helps stakeholders work according to this method for the benefit of the team and customers. In this engagement, the Scrum Master will lead 2 to 3 scrum teams (8 to 10 people) as part of a value creation plan for TDS.
Key Responsibilities Drives continuous improvement and change, acting as a change agent to adapt processes to maximize productivity across teams of teams
Engages appropriate stakeholders to identify and manage impediments to achieve outcomes of work commitments
Identifies agile team improvement opportunities and looks externally for best practices in order to increase team productivity
Makes sure there is no hidden work, ensuring that everything the agile team is working on is acknowledged and accounted for in the Product Backlog, protecting the team from distractions
Owns championing of agile practices and ceremonies
Provides advice and guidance to the agile team, as required, regarding best practices in Scaled Agile
Ensures team adheres to Work In Progress Limits established by the Product Owner, making sure the team is not working on too many stories/tasks at once, and helps them get into a flow of starting and completing work in a predictable manner




Encourages the Team to look for opportunities to support each other (e.g., focus on higher priority Stories that team members are struggling with)
Ensures a collaborative culture exists within the Team, promotes team building and ensures team engagement
Coordinates and facilitates ceremony logistics and ensures all Agile ceremonies/processes are held and all team members are present and on time — in particular, the daily stand-up meeting
Ensures engagement of appropriate control partners
Works across the agile team to ensure required assessments and information are accurate and up to date
Required Skills Proficiency in JIRA
Experience operating as a Scrum Master in a scaled agile context — 5 years
Worked in a software development context — 5 years (preferably outside of a financial institution)
Scaled agile ceremonies and concepts
Good facilitation, influence, and conflict resolution skills; able to guide senior leaders, diverse teams, and stakeholders
Strong servant leadership mindset with the ability to influence without direct authority
Excellent risk management to identify "critical path" items in a sprint that could delay a major waterfall milestone
Data-driven mindset; comfortable with metrics, flow analysis and ART health assessment
Outstanding communication and stakeholder management skills (verbal, written, presentation)
Ability to thrive in ambiguity and drive alignment in large, cross-functional settings
Experience working in complex, Scaled Agile environments (software development, ID, product, or enterprise transformation)
3 years of experience with Agile Management tools
Preferred Skills Familiar with different agile systems such as Kanban
Experience with systems or design thinking
Experience in regulated industries (e.g., Finance) and DevOps / continuous delivery environments
Background in change management or organizational agility transformations
5–7 years of Agile-related experience
Education Requirements Post-secondary education (undergraduate degree is nice to have)




Certified Scrum Master with 3 years of Scrum Master experience
Scrum Master certification or SAFe Agile certification (nice to have)
Required Experience At least 5 years of minimum overall experience
5 years of Scrum Master experience in a scaled agile context
5 years working in a software development context
3 years of Scrum Master experience (per certification requirement)
3 years of experience with Agile Management tools
Nice-to-Have Experience Experience in regulated industries (e.g., Finance) and DevOps / continuous delivery environments
Background in change management or organizational agility transformations
Work Environment / Physical Requirements Hybrid work model — currently 2 days onsite per week, subject to change
No overtime required
No rotation required
No travel required
Interview process includes at least 1 round in person; 2 to 3 rounds total
Important Notes The contractor will have access to customer data
Interview process: 2 to 3 rounds, with at least 1 round in person
About the Client This client is one of North America's largest financial institutions — the sixth-largest bank on the continent by branches — serving approximately 22 million customers across Canada, the United States, Europe, and the Asia-Pacific region. Headquartered in Toronto, Ontario, the organization operates a full-service financial platform spanning personal and commercial banking, wealth management, insurance, and payment solutions, delivered through a team of over 85,000 employees worldwide. Teams here span retail banking advisors, commercial lenders, wealth management professionals, risk analysts, and technology specialists who collaborate in agile, fast-paced environments. The institution has earned Great Place to Work Certification for ten consecutive years, reflecting a sustained commitment to inclusion, diversity, and employee experience.
About GTT GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.
Job Number: 26-15738
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📌 Scrum Master (Ontario)
🏢 Global Technical Talent, an Inc. 5000
📍 Ontario