Lead transformation initiatives with Manulife Canada as the AVP of Transformation Delivery, Transition, and Readiness. Drive modernization and operational readiness for enhanced service and scalable operational models.

In this pivotal leadership role at Manulife Canada, you'll oversee a major operational transformation program. You'll be held accountable for integrated program delivery, transition management, and execution of the legacy system retirement roadmap through multiple transformation waves. Your expertise in operations and technology will ensure effective deployment of business capabilities and successful scaling of transformation outcomes across the enterprise.

Key Responsibilities:
• Own the integrated transformation roadmap and program schedules
• Govern program milestones and oversee delivery commitments




• Manage critical path dependencies and inter-workstream coordination
• Develop enterprise transition strategy for workflow retirement
• Define operational readiness frameworks and release criteria

Requirements:
• Proven leadership in program management and operational transformation
• Solid experience with transition management and program governance
• Background in technology architecture and modern operational processes
• Ability to coordinate across various business and technology workstreams
• Experience in governance and performance measurement

Transform operational capabilities at Manulife with your strategic leadership in program delivery and readiness.
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📌 AVP of Transformation Delivery at Manulife (Ontario)
🏢 Manulife group
📍 Ontario