Lead the design and development of advanced routing engines with Miratech as a Senior Routing Engine Developer. This remote role emphasizes Java and Spring Boot skills to enhance enterprise-scale contact center interactions.

In this senior role, you’ll architect and develop intelligent routing solutions for energetic voice and digital interactions. Overseeing high-volume processing systems, you will ensure superior performance under strict latency and availability standards. Your collaboration with various teams will transform operational requirements into scalable service components.

Key Responsibilities:
• Design enterprise-scale routing engines for real-time interaction distribution
• Implement intelligent algorithms for skill and priority-based routing
• Ensure high availability and performance across queues and routing paths




• Develop APIs for routing configuration and integration
• Optimize systems for fault tolerance and predictable performance

Requirements:
• 8+ years in software engineering with distributed applications
• Expert in Java, Spring Boot, and microservices architectures
• Experience with routing logic in contact center platforms
• Knowledge of ACD concepts and workload balancing
• Excellent communication and documentation skills

Elevate your career by developing cutting-edge routing solutions with Miratech, contributing to industry-leading contact center operations.
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📌 Senior Routing Engine Developer at Miratech (Manitoba)
🏢 Auto Canada
📍 Manitoba