Lead process improvement as the Human Capital Operational Excellence Manager with PwC Canada. Engage in xLoS processes, collaboration, and continuous enhancement in a hybrid work model.

This contract role demands leadership in the HC Operational Excellence team. You'll collaborate with HC Business Partners to enhance, standardize, and document various processes while ensuring SLAs and KPIs are met. Your focus will also include using automation tools like Alteryx and Power BI to drive efficiencies and reporting improvements.

Key Responsibilities:
• Lead the HC Operational Excellence team on xLoS initiatives
• Monitor team capacity and service delivery compliance
• Collaborate to optimize HC processes with best practices




• Support teams on bespoke process management
• Foster a culture of continuous improvement within HC

Requirements:
• Strong understanding of HC processes and best practices
• Excellent project management and organizational skills
• Ability to analyze and improve operational processes
• Leadership and communication proficiency
• Familiarity with automation tools and documentation practices

Transform HC processes while advancing your career in the dynamic workplace at PwC Canada.
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📌 Operational Excellence Manager at PwC Canada (Ontario)
🏢 PwC International
📍 Ontario