Lead transformative initiatives shaping pharmacy care with Shoppers Drug Mart in Toronto. Develop and execute a strategy that centers on technology and enhances patient and team experiences.
This Senior Director role requires a strategic leader focused on AI, automation, and optimizing pharmacy workflows. Collaborate with cross-functional teams to align business goals and ensure measurable operational value. Your leadership will foster team growth and build a culture centered on innovation and strategic execution.
Key Responsibilities:
• Define and implement the Pharmacy Experience strategy
• Drive AI and technology initiatives for improved patient care
• Lead transformation programs such as Pharmacy Experience Program
• Analyze insights for actionable transformation priorities
• Manage stakeholder relationships across diverse teams
Requirements:
• 7-10 years of leadership experience in transformation
• Robust understanding of AI and emerging technologies
• Proven strategic thinking and problem-solving capabilities
• Excellent executive communication and stakeholder management
• MBA or advanced degree preferred
Translate insights into impactful pharmacy transformations to enhance care at Shoppers Drug Mart.
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📌 Director of Pharmacy Experience at Shoppers Drug Mart (Ontario)
🏢 Loblaw Companies
📍 Ontario
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