Join William Thomas Digital as an Account Director, where you will lead key client relationships and drive revenue growth in a full-time, hands-on role focused on delivering exceptional customer experiences.

This strategic role involves collaborating with senior stakeholders and fostering trust through understanding client goals and customers. You will manage top accounts, ensuring commercial success and delivering results that matter. Your ability to guide discussions and influence roadmaps will be critical for maximizing account performance and shaping current scopes of work.

Key Responsibilities:
• Serve as senior lead for major client accounts
• Build long-term partnerships and understand client needs




• Act as trusted advisor for VP- and Director-level stakeholders
• Own commercial success covering revenue and forecasting
• Collaborate with internal teams on business proposals

Requirements:
• 7 to 10 years in a client-facing role
• Proven account growth and client trust building
• Experience leading cross-functional teams
• Strong understanding of CRM and marketing automation
• Exceptional communication skills, both written and verbal

Elevate personalized customer experiences by driving your clients’ success at William Thomas Digital.
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📌 Account Director for Client Success (Ontario)
🏢 Garda World
📍 Ontario