Join a leading Global Customer Support team as a Protection Applications Engineer, specializing in grid automation. This role entails providing Level 3 technical expertise, mentoring, and customer interactions.
As a Protection Applications Engineer, you will be pivotal in supporting both pre-sales and post-sales activities for products from various locations like Markham and Stafford. Key responsibilities include designing tuning applications, resolving customer complaints, and collaborating with R&D.; Your technical leadership and ability to adapt to evolving technologies are critical to helping the team achieve business goals.
Key Responsibilities:
• Deliver L3 technical support on assigned product platforms
• Design protection applications for complex schemes
• Resolve critical customer complaints with actionable solutions
• Provide product training and develop training modules
• Lead customer events and seminars to showcase recent technologies
Requirements:
• Engineering degree in Electrical Engineering or related field
• 10+ years of experience in power system protection
• In-depth knowledge of protection relay applications
• Excellent communication and leadership skills
• Ability to travel globally up to 25%
Bring your expertise in grid automation and technical leadership to drive excellence in protection applications.
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📌 Protection Applications Engineer - Global Support (Ontario)
🏢 Gevernova
📍 Ontario
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