Drive collection success with a leading Canadian fintech as a Remote Commercial Collections Associate. Your ability to negotiate and maintain client relationships will be key in managing outstanding balances.

In this role, you will be a vital part of a high-performing team focused on supporting small business owners through effective collections. With over 2 years of experience in commercial collections, you'll handle client inquiries, negotiate payment arrangements, and use your investigative skills to locate difficult accounts.

This position requires excellent communication and problem-solving abilities to enhance the customer experience throughout the collections process.

Key Responsibilities:

- Contact commercial clients for outstanding balance collections
- Perform skip tracing using various approved sources




- Investigate closures and relocations of businesses
- Build positive relationships and tackle payment disputes
- Analyze payment histories to develop collection strategies

Requirements:

- 2+ years in commercial collections or accounts receivable
- Bachelor's degree in Business Administration or Finance preferred
- Knowledge of skip tracing tools and techniques
- Familiarity with Canadian privacy requirements, including PIPEDA
- Robust negotiation and communication skills

Become a crucial part of our team, enhancing client communication and collection strategies while supporting small businesses across Canada.

📌 Remote Commercial Collections Associate Canada (Vancouver)
🏢 Altis
📍 Vancouver