Become a Resolutions Officer with KSI Law in Markham, Ontario, specializing in legal recoveries. Collect on account balances and guide clients through effective repayment strategies.

At KSI Law, our Kreditor Services division focuses on the legal recovery process. In this role, you will engage in collecting balances between $750 and $2,000 across Canada while maintaining accurate documentation. Strong communication skills and compliance adherence are essential for success in this role and for handling complex account interactions.

Key Responsibilities:

- Manage inbound and outbound communications with account holders
- Maintain detailed notes and payment arrangements in CRM
- Assess histories for dispute or resolution paths
- Interpret credit reports to support strategic guidance
- Collaborate with management on complex accounts

Requirements:

- 2+ years in collections or credit roles
- Proficient in Microsoft Outlook and CRM systems
- Strong verbal and written communication skills
- Knowledge of credit reporting practices
- Availability for rotating shifts, including Saturdays

Bring your expertise in collections and credit to drive positive outcomes for clients at KSI Law.

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📌 Resolutions Officer at KSI Law (Markham)
🏢 KSI Law
📍 Markham