Job Number 001-CS006- Concierge Security Supervisor:

1. KNOWLEDGE & EXPERIENCE
2. 1. A mature & non-judgmental attitude to working with a client group that may present challenging behavior
3. 2. A basic understanding of the often complex issues likely to be presented by the vulnerable elderly people. These are likely to include: mental & physical ill health; challenging behavior including bad behavior; drug & alcohol abuse; anti-social behavior; offending & leaving care
4. 3. The confidence to challenge appropriately & the ability to use initiative & make reasoned & quick decisions within provided policy & procedural framework
5. 4. An understanding of Health & Safety at work & the likely issues to occur in a residential building.
6. SKILLS & ABILITIES
7. 1. Analytical Thinking – Sifts and analyses information to solve problems
8. 2. Commitment and Drive – Conscientious, professional, proactive & solution focused
9. 3. Efficiency and Effectiveness – Organizes & prioritizes, delivers on time & meets standards
10. 4. Teamwork – Considerate & supportive, flexible & responsible
11. 5. Effective Communication – Articulate,



ability to communicate effectively with young people & seeks to understand & be understood. Writes clearly & concisely
12. 6. Resilience – Responds positively to challenges, is reflective & not risk averse. Demonstrates emotional intelligence
13. 7. Customer Focus – Builds effective relationships, enabling & promoting positive relationships with people.
14. 8. Embracing Change and Innovation – Responds positively to current ideas & change, proactive & solution focused
15. 9. Ability to work alone without direct supervision
16. 10. Good customer care skills, honesty, punctuality &integrity;
17. 11. Ability to be self-servicing in using computers (MS Office) to create notes & logs & to send and receive emails.
18. 12. Reasonable level of physical fitness and an ability and willingness to work flexibly on a shift Rota including throughout the night, weekends and Bank Holidays
19. 13. A driver with a clean driver’s license

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📌 Job Number 001-- Concierge Security Supervisor (Brampton)
🏢 Robust Security Service
📍 Brampton