Dental & Denture Clinic Receptionist

We are in the process of opening a modern dental and denture clinic in Richmond, BC, looking for a friendly, organized, and professional Dental Receptionist to join our Dental & Denture Clinic Receptionist

The receptionist will be the first point of contact for our patients and will play an important role in creating a warm, welcoming, and comfortable experience from the moment patients walk through our doors.

Responsibilities

- Greet patients warmly and professionally
- Answer incoming phone calls, emails, and patient inquiries
- Schedule, confirm, and manage patient appointments
- Coordinate denture consultations, impressions, fittings, deliveries, and follow-up appointments
- Maintain accurate patient records and treatment information
- Process payments, invoices, insurance claims, and account balances
- Provide patients with information regarding treatment costs and payment options
- Verify insurance coverage and assist with insurance estimates when required




- Follow up with patients regarding appointments, outstanding balances, and treatment
- Communicate effectively with dentists, denturists, dental staff, laboratories, and patients
- Maintain patient confidentiality

What We’re Looking For

- Previous dental or denture office experience is an asset
- Excellent customer service and communication skills
- Friendly, compassionate, and professional personality
- Robust organizational and multitasking abilities
- Comfortable working with computers and dental practice-management software
- Attention to detail and accuracy with scheduling, payments, and patient information
- Ability to work independently as well as part of a team
- Professional appearance and a positive attitude
- Mandarin or Cantonese is an asset

Pay: $24.00-$30.00 per hour

Work Location: In person

📌 Receptionist (Richmond)
🏢 Richmond Smiles and Denture Center
📍 Richmond