Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant service to customers.

DUTIES & RESPONSIBILITIES:

- Customer Service
- Greet customer promptly and gather prescription information according to Standards
- Perform duties in priority according to Role assigned on Role Assignment Schedule
- Refer to the pharmacist all clinical inquiries
- Accurate dispensing prescription medications
- Third Party adjudication where required and necessary




- Set realistic customer expectations as to wait times
- Locate and cash out prescriptions and any ancillary items
- Ensure customers requiring counseling are referred to the Pharmacist
- Maintain and control the cash register in the dispensary
- Adhere to all confidentiality and privacy requirements

ADMINISTRATION:

- Receive current and repeat prescription orders in accordance with Standard Operating Procedures
- Prepare and submit orders with the exception of, controlled drugs and narcotics
- Adjudicate third party billing, online and manage manual Third-Party Accounts
- Answer telephone and refer to a pharmacist when necessary
- Manage incoming faxes according to Pharmacy Standards of Practice

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📌 Regulated Pharmacy Technician, Hourly Part Time Day (Richmond)
🏢 Shoppers Drug Mart
📍 Richmond