Elevate your career with DP World as a Customer Service Coordinator in a full-time role. Focus on providing exceptional logistics and customer experiences in a fast-paced setting.
As part of the operations department, the Customer Service Coordinator reports to the Customer Service Supervisor and manages cargo flow efficiently. This position requires responding to inquiries from stakeholders, resolving gate issues, and preparing vessel documentation. You’ll play a key role in enhancing the customer experience while maintaining high-quality service standards.
Key Responsibilities:
• Respond to inquiries from shipping lines and brokers
• Resolve gate-related issues to optimize flow
• Prepare import/export vessel documentation accurately




• Monitor operational changes and communicate effectively
• Provide support through the customer service portal
Requirements:
• Minimum 3 years in Customer Service environment
• University degree or college diploma preferred
• Strong communication and detail-oriented skills
• Proficient in MS Office and technical systems
• Shift flexibility for 24/7 operations
Contribute your customer-focused attitude and logistics expertise to support DP World's operations and enhance service delivery.
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📌 Customer Service Coordinator at DP World (Vancouver)
🏢 ILWU International
📍 Vancouver