Ingram Micro Canada in Mississauga, Ontario, is seeking a Manager, Business Platform Operations (Zendesk) to lead the global strategy, operations and transformation of the Zendesk platform. This hybrid role blends strategic leadership with hands-on delivery across the organization. You will manage a global team, drive AI-powered capabilities, governance, and continuous improvement, and partner with product, engineering and data teams.
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📌 Global Zendesk Platform Operations Leader (AI & Automation) (Mississauga)
🏢 Canadian Inclusion
📍 Mississauga
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