Joe Johnson Equipment is seeking a Service Writer to act as the primary liaison between customers and the service department. You will identify customer needs, create detailed work orders, coordinate repairs, and ensure customer satisfaction throughout the service process.
You will document concerns, collaborate with technicians on quotes, manage work orders, and verify warranty eligibility. This full time role involves office and shop duties, with competitive compensation and benefits.
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📌 Equipment Service Writer & Customer Advocate (London)
🏢 Ultipro
📍 London
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