Location: Toronto, ON
Work Model: Onsite / 4 Days
Job Type: Full Time

Primary Skills

SailPoint IIQ/ISC, IAM & IGA, Application Integration

Job Description

We are seeking an experienced Senior Analyst – SailPoint to provide L2/L3 operational support for SailPoint IdentityIQ (IIQ) and/or Identity Security Cloud (ISC) environments. The ideal candidate will have strong hands‑on experience in SailPoint administration, application onboarding, provisioning, access governance, certifications, and IAM lifecycle management.

The role involves troubleshooting production issues, monitoring SailPoint platform components, supporting access governance activities, and collaborating with application owners, security teams, and auditors to maintain a stable and compliant IAM environment.

Key Responsibilities

- Provide L2/L3 operational support for SailPoint IdentityIQ (IIQ) and/or Identity Security Cloud (ISC) environments.
- Perform application onboarding, offboarding, account aggregation, provisioning, and reconciliation activities.
- Support Joiner-Mover-Leaver (JML) processes, access requests, role management, and access certification campaigns.
- Investigate and resolve incidents, service requests, and production issues within defined SLAs.
- Monitor SailPoint jobs, connectors, workflows, and integrations to ensure platform stability.
- Troubleshoot connector, aggregation, provisioning, and integration-related issues.
- Coordinate with application owners, security teams, and auditors for access governance activities.




- Support compliance requirements, audit requests, and periodic access review campaigns .
- Assist with RBAC, SoD controls, and access governance processes.
- Identify opportunities for automation and process improvement to improve operational efficiency.
- Maintain operational documentation, procedures, and knowledge articles as required.

Required Skills & Experience

- Strong hands‑on experience with SailPoint IdentityIQ (IIQ) or Identity Security Cloud (ISC) .
- Solid understanding of Identity and Access Management (IAM) concepts and identity lifecycle management.
- Experience with Active Directory, LDAP, JDBC, Web Services, REST APIs , and application integrations.
- Understanding of provisioning, access certifications, RBAC, SoD controls, and access governance .
- Experience with SailPoint application onboarding, aggregation, provisioning, reconciliation, and troubleshooting.
- Experience with incident, problem, and change management processes.
- Basic scripting/programming knowledge in Java, BeanShell, PowerShell, or SQL .
- Strong troubleshooting, analytical, and problem‑solving skills.
- Ability to work effectively with application owners, security teams, auditors, and other stakeholders.

Preferred Skills

- Experience supporting enterprise‑scale SailPoint environments.
- Knowledge of IAM compliance and audit requirements.
- Experience with automation and operational process optimization.
- Familiarity with ITIL-based service management practices.

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📌 Senior Analyst – SailPoint (Toronto)
🏢 Realign
📍 Toronto