Drive innovation as the GCD of Performance and CRM at Monks. This senior role leads high-impact digital strategies, automation integration, and creative excellence across diverse client campaigns.

As the GCD for Performance and CRM at Monks, you will spearhead a transformation-centered approach, overseeing a global team dedicated to producing thousands of performance-driven assets annually. Your expertise in performance marketing and CRM systems will empower a culture of responsible automation while maintaining artistry standards. This position demands strong leadership in change management to modernize operations and enhance digital marketing efforts.

Key Responsibilities:



• Enforce narrative and visual standards across channels • Lead structural transformations in program management • Foster a culture of innovation through AI integration • Maintain high artistry standards in all outputs • Drive client trust as a strategic growth partner

Requirements: • 12+ years in senior agency leadership • Expertise in performance marketing and CRM • Strong technical literacy with AI and DCO • Exceptional design and narrative structure skills • Leadership presence for effective change management

Elevate digital campaigns through creative CRM strategies and automation at Monks. #J-18808-Ljbffr

📌 GCD - Digital Performance and CRM Lead (Toronto)
🏢 Monks group
📍 Toronto