CBI Home Health – Durham (Whitby) is hiring a Care Access Representative in Whitby, Ontario. The role centers on coordinating direct care staff (PSWs, HCAs, nurses) in a high-volume contact center, managing chats, calls, intake, and scheduling requests to ensure seamless client care.
The position emphasizes problem solving, transparent communication, and multitasking, balancing client needs with staff availability while maintaining strong relationships with clients, families, and providers.
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📌 Care Access & Scheduling Specialist – Flexible Schedule (Whitby)
🏢 CBI Home Health
📍 Whitby
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