The BC Family Maintenance Agency (BCFMA) is seeking a Manager, Client and Case Management Services to lead the Victoria office. You will oversee a client services team, drive performance, and ensure alignment with service plans, policies and labour relations requirements.
Reporting to the Director, Client Services and Operations, you will develop operational plans, coach staff, handle escalations, and monitor program effectiveness while fostering equity, reconciliation and high-quality client
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📌 Operations Manager, Client & Case Management (Mon–Fri) (Victoria)
🏢 BC Family Maintenance Agency
📍 Victoria
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