Builder Attachment Clerk

We are seeking a highly dynamic and customer service oriented individual to join our team as a Builder Attachment Clerk! In this role, you will act as a point of contact for our customers and will be responsible for initiating key administrative resources for the customer attachment process. Our ideal candidate is a multi-tasker, thinks analytically, and embodies excellent interpersonal skills.

Employee Type: Regular-Full time Union/Non: This is a unionized position Bargaining Unit/Local: USW Local 2020 North Bay Office Primary Location: North Bay, ON Rate Classification / Pay Range: $34.13 - $40.29 per hour Number of Available Positions: Three (3) available Regular full-time positions

Here’s what you will do (Responsibilities):

• Responsible for processing applications for new services using GetConneted, CCWS, SAP and Maximo, collecting additional documentation such as replacement agreements and AID-to-construct contracts.
• Handle customer inquiries for information and promote the advantages of natural gas.
• Receive customer calls and emails and process requests relating to scheduling and install of services, booking workorder requests, and other queries, provide resolution where possible or direct to appropriate internal group.
• Complete other tasks and assist other departments as assigned by the Manager.

Here’s who you are (Qualifications):

• Minimum Grade 12 education.
• Demonstrated working knowledge of computer-based applications such as Microsoft Word, Excel, GetConnected, CCWS, SAP, Maximo,
  
  
  
  and Map Viewer.
• Demonstrated proficiency in problem solving, organizational skills, and attention to detail.
• Ability to co-ordinate multiple projects to defined timelines and balance many tasks at one time.
• Solid interpersonal skills with an ability to think analytically.
• Excellent verbal and written communication skills required due to high level of interaction with customers and co-ordination of process with all internal departments.
• Must be, or become, knowledgeable in information requirements and possess a strong working knowledge of the advantages of natural gas, its products and the customer attachment process.

NOTE: As this position is within the Local Bargaining Unit identified above, please note that members will be given first consideration.

At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law.

Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting [email protected].

Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit www.enbridge.com

Learn more: https://www.enbridge.com/about-us