Embark on a rewarding administrative career as a Full time Patient Services Representative. You'll support prospective patients by qualifying and booking consultations, primarily via phone and email.
In this full-time role from Monday to Friday, you will engage with potential patients, demonstrating a customer-focused approach in all interactions. Your responsibilities will include gathering information for new patients, entering data efficiently, and coordinating communication between patients and the admin team. You will also collaborate with management to enhance patient satisfaction.
Key Responsibilities:
• Gather patient information to determine requirements
• Answer inquiries and clarify desired details
• Book consultations for qualified patients




• Maintain patient database through data entry
• Coordinate documents and communication with patients
Requirements:
• Excellent English communication skills, both written and spoken
• Knowledge of medical and hair loss terminology
• Strong organizational and time management skills
• Proficient in Microsoft Word, Excel, and email
• Completion of a recognized training program in a medical environment
Bring a customer-centric focus and excellent communication skills to excel as a Patient Services Representative.
#J-18808-Ljbffr

📌 Full-Time Patient Services Representative (Ottawa)
🏢 Rahal Hair Transplant / LivingWell Properties
📍 Ottawa