We are seeking a

dynamic and detail-oriented professional

to oversee the end-to-end management of customer orders, from quotation and sourcing through production, quality control, and final shipment. This role serves as a key link between customers, overseas factories, suppliers, and internal teams, ensuring products are delivered

on time, within budget, and to the required quality standards

.

Key Responsibilities

Manage

RFIs, RFPs, RFQs, quotations, pricing, and POs

from initial customer inquiry through final shipment, ensuring accurate costs, specifications, and timelines.

Partner with factories and vendors on

product sourcing, cost analysis, pricing negotiations, and cost-effective solutions

that meet customer requirements and target margins.

Manage the

full order cycle

, confirming product specifications, quantities, pricing, production requirements, and delivery schedules while maintaining accurate documentation.

Monitor

production, sampling, quality, testing, inspections, social compliance, and packaging/labeling requirements

, proactively resolving risks and corrective actions.

Coordinate

single and consolidated shipments

, including bookings, shipping notices, waybills, invoicing, and import documentation,



ensuring timely and accurate delivery.

Analyze

customer and internal sales data

to identify opportunities, support product positioning, and develop strategies to grow assigned accounts while controlling costs.

Act as the

key liaison between customers, factories, vendors, QA, logistics, and internal teams

, providing timely updates and independently resolving complex operational and pricing issues.

Build and maintain

strong customer and overseas vendor relationships

while supporting continuous improvement, product development, and business growth.

3 to 5 years of relevant experience

Proficiency with computer applications (Excel, Word, Outlook)

Fluency in French

Fluency in English to communicate with suppliers in Asia and customers outside Quebec

Knowledge of Mandarin, an asset

Self-motivated and able to work independently

Robust organizational skills and initiative

Demonstrated ability to manage multiple tasks simultaneously

Ability to handle fluctuating workloads and work effectively under pressure

Ability to effectively mentor and guide junior staff

Strong communication skills and the ability to facilitate change initiatives



📌 Senior Import Coordinator (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 Danson Decor
📍 Riviere-des-Prairies—Pointe-aux-Trembles