We are seeking a knowledgeable and customer-focused Foreign Exchange Tellers to join our dynamic financial services team. This role involves facilitating currency exchange transactions, providing exceptional customer service, and ensuring accurate cash handling. The ideal candidate will possess solid sales skills, a solid understanding of financial markets, and the ability to upsell services to enhance client satisfaction and revenue. This position offers an exciting chance to work in a fast-paced environment.
Key Responsibilities:
Buy and sell foreign currencies
Provide money transfer services
Up-sell and cross-sell currencies and company products
Provide exceptional customer service in a friendly and productive manner.
Follow all company and security procedures.
Balance the till accurately.
Keep the work area clean and tidy.
Perform other duties as assigned by supervisor and/or manager
Skill Required:
Must be fluent in English
French: Advantageous/Preferred
Counting and adding large numbers in high speed, as well as working with large sums of cash
Operating a computer (e.g. Word, Excel, email).
Verbal and written communication
Customer service
Working as a team
Problem solving
Selling and up-selling of products
We will provide training on the following:
Bank notes
Foreign currencies
Anti-Money Laundering Regulations
The successful candidate will be compensated by hourly wage, performance bonus and commission. Upon successful completion of probation, eligible to enroll in benefits plan, which includes extended health and dental, long term disability, life insurance, vision care, and RRSP matching plan. The successful candidate must be eligible to work in Canada.
We appreciate all applicants for their interest, however, only qualified candidates will be contacted.
Job Type: Full-time
Hourly wage: $17.60 - $17.61 plus commission and bonus
Benefits:
Dental care
Extended health care
On-site parking
RRSP match
Vision care
Ability to commute/relocate:
Ottawa, ON K1K 3B8: reliably commute or plan to relocate before starting work (required)
Experience:
Customer Service: 1 year (required)
High School Diploma (required)
Job Types: Full-time, Permanent
Pay: $17.95-$17.96 per hour
Benefits:
Dental care
Extended health care
On-site parking
RRSP match
Vision care