Pharmacy Assistant For a Customer Support position

Silver Fox Pharmacy in Burlington is a Long Term Care pharmacy looking for a positive-thinking, friendly and dedicated pharmacy assistant to join our energetic customer support team! The ideal candidate will possess exceptional phone skills and will be familiar with Microsoft Word and Excel. Pharmacy experience is a must and experience with Kroll software an asset.

Responsibilities Include:
Answering the phone and directing customers to the appropriate person
Making introductory calls to all recent customers
Entering and maintaining customer contact information in pharmacy computer software
Processing payments
Adjudicating pharmacy claims
Initiating third-party medication coverage
Keeping a safe, comfortable, clean work environment




Maintaining confidentiality and professional standards

Qualifications and Skills
Possess a positive team spirit
A friendly, professional phone manner
The ability to work with minimal supervision
Pharmacy experience
Strong computer skills
Exceptional customer support skills- remains calm under pressure and maintains a qualified demeanor when speaking with customers.
Excellent organizational skills
Strong verbal and written communication skills

Job Type: Full-time

Pay: $37,500.00-$45,000.00 per year

Work Location: In person

📌 Pharmacy Assistant For Customer Support Position Burlington
🏢 Silver Fox Pharmacy
📍 Burlington